XTB celebrates surpassing one million customers worldwide, marking a milestone in its strategic expansion journey.
XTB celebrates surpassing one million customers worldwide, marking a milestone in its strategic expansion journey.
XTB achieves one million customers globally and shares expansion plans, including bonds, retirement products, and social investment tracking.
Key Points:
This achievement follows a expansion by XTB into Contracts for Difference (CFD), stocks, and Exchange-Traded Funds (ETFs) just over three years ago.
After expanding its offerings, XTB has seen its clientele double since late 2021. The firm’s ‘Social’ service lets users track expert and personal investment strategies.
Strategic Expansion Yields Doubling Clientele
This achievement follows a strategic expansion by XTB into Contracts for Difference (CFD), stocks, and Exchange-Traded Funds (ETFs) just over three years ago. Demonstrating remarkable growth, the company has witnessed its clientele double since the conclusion of 2021, reflecting a broader global trend where individuals increasingly seek autonomy in managing their financial portfolios.
In 2023 alone, XTB welcomed a staggering 312,000 new clients, leveraging its app and digital platform to engage in global financial markets. The firm’s exceptional performance throughout the year culminated in record-breaking results, with consolidated net profits soaring to EUR 175 million and revenues hitting EUR 351 million.
Looking ahead, XTB has outlined ambitious plans to diversify its product offerings and introduce services tailored to a broader audience. In its pursuit of transitioning from a CFD broker to a comprehensive investment app, During the second quarter of 2024, the company plans to introduce bonds as a new asset class into its passive portfolio. These bonds will encompass government and corporate bonds issued by reputable global corporations boasting strong credit ratings.
Moreover, XTB is gearing up to launch ‘Social,’ a service enabling customers to track and follow the investment strategies of expert traders within the platform and their connections. Initially rolled out in Poland, ‘Social’ will give users insights into portfolio composition, risk appetite, and real-time transactions via push notifications.
Recognizing the burgeoning potential in long-term investing, XTB plans to introduce a retirement product in Poland during the third quarter of 2024, with potential expansion into other markets like the UK, encompassing the Individual Savings Account program. By year-end, XTB aims to unveil a product facilitating seamless financial management on the go. This offering will feature an integrated virtual wallet coupled with a multi-currency card, empowering clients to execute payments, transfers, currency exchanges, and investments with unparalleled ease.
Commenting on the company’s ambitious roadmap, Omar Arnaout, CEO of XTB, stated: “With all the products in our roadmap for this year, doubling the current number of clients is just a matter of time. In 2024, as we plan to add bonds, retirement products, and an e-wallet with a multi-currency card, we will welcome 65-90k new clients per quarter.”
XTB‘s remarkable ascent to a one-million-strong customer base underscores its commitment to innovation and customer-centricity in the ever-evolving landscape of fintech. With a comprehensive suite of offerings and a forward-thinking approach, XTB, poised to continue its trajectory of growth and success, will actively introduce a new era of empowered and autonomous investing for individuals worldwide.
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